Performance Metrics

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Top = Next 1 available · bottom = Next 2 available On target Elevated Backlogged Not offered ▲ = vs. this office's own history ┄ dashed + dot = not from the most current snapshot
On target Elevated Backlogged | = historical average

Office-wide trend

Next available appointment, all sites

Click a site's bar, or a cell in the Office Grid, to see its full trend history compared to the network and to its own past.

Ranked by how far the current wait sits above that same office + modality's own historical average, relative to how much it normally fluctuates. That way, a modality that's always slow (like MR Sedation) won't drown out one that's genuinely behind for the first time.

Furthest behind their own normal

Site + modality combinations that spend the largest share of their snapshot history in the red — not just currently behind, but chronically behind. Requires at least 5 snapshots to qualify.

Share of snapshots in red Share in yellow Share in green

Most consistently backlogged

Ranked by how far the current wait sits below that same office + modality's own historical average, relative to how much it normally fluctuates: sites and modalities genuinely running ahead of their own pace, not just naturally fast ones.

Notably improved vs. their own normal

From the weekly room-closures log.

Minor <4h/week Moderate 4–12h/week Major 12h+/week

Most closure hours, by site + modality

Ranked by the gap between the very next available appointment and the one after it. A small gap means regular, predictable availability. A large gap can mean the "next available" slot is a rare cancellation opening rather than a sign of real capacity — the second slot shows what booking usually actually looks like.

Large gap (10+ days) Moderate gap (3–9 days) Small gap (<3 days)

Biggest gaps between Next 1 and Next 2